Frequently Asked Questions

For more information, see the general info page

Will there be alcohol sold at CSJ Festival?

No alcohol will be sold.

What are you doing to ensure my safety at the festival?

We will have security at all times during the festival.

What is the price of a child’s festival pass?

Free to every human under the age of 18.

Can I sell my ticket to someone else? How?

Yes, your ticket is transferrable. You can find detailed instructions here.

Who can I talk to about ticket order questions?

Please send an email to info@conscioussanjose.org

How do I pick up my wristband?

Wristbands will be given at the Registration Booth at time of check-in.

Can someone else pick up my order at will call?

If you need your wristbands to be placed at Will Call, please send an email to info@conscioussanjose.org notifying us of this change. Please provide your name, order #, # of tickets being transferred to Will Call, and name of person picking up your wristbands. They will need to show their I.D. and sign for pickup.

Are e-cigs or vape pens allowed?

No smoking of any kind will be allowed.

Are strollers allowed?

Yes

How do I bring my medical prescription? (i.e. insulin)

Required paperwork will allow for entry of any medical prescriptions.

Medical marijuana - is it allowed?

No smoking is allowed.

Can I bring a pet?

No pets allowed.

What if my pet is a service animal?

Service animals are allowed.

Will there be somewhere to leave items that I don’t want to leave in my car?

There will be “leave at your own risk” areas at each tent for your items. However, we will not claim any responsibility for theft of your items if left unattended.

Will there be gender-neutral restrooms? And a hand-washing station?

Yes, there will be the portable restrooms and a hand-washing station located in the park.

Will there be lockers on-site?

No we will not have lockers.

Will there be a lost & found?

Yes, please come to the Registration/Info Booth.

Will there be a first aid or medical services on site?

Yes, we will have first aid and CPR-trained staff on site.

Will there be a mist tent? What about shade?

There will not be mist tent; however, the park is beautifully shaded in many areas by trees.

Will there be electrical outlets or charging stations?

No, we will not provide outlets for your charging needs this time.

Can I get a refund on my ticket?

You may request a refund through eventbrite but requests must be made within 24 hours of purchasing the tickets.

Get your tickets today!

Let your friends know you are coming and help spread the word!